User credentials (names, email addresses, roles, securely hashed passwords)
Geolocation data, form submissions, uploaded files, and metadata generated by platform use
Device information, log data, and audit trails for security and compliance
2. How We Use Data
Tekuwami uses collected data to:
Provide and maintain the platform and its features
Issue licenses and authenticate users and institutions
Support workflow automation and reporting
Ensure compliance with regulatory requirements
Analyze usage for product improvement and troubleshooting
Communicate with institutions and respond to support inquiries
3. Data Security
We implement industry-standard security practices to protect your information, including:
Encryption at rest and in transit
Role-based access controls
Regular security audits and reviews
Secure storage using trusted cloud providers (e.g., Google Cloud/Firebase)
Data Storage Model: By default, your institution’s data is securely stored and managed by Tekuwami (Aries Finance and Management PLC) on our cloud infrastructure. If your institution has a special agreement for self-hosting, data storage and security are the sole responsibility of the institution.
4. Sharing & Disclosure
We do not sell your personal or institutional data. Data may be shared only:
With service providers for hosting, analytics, or payment processing
With your institution’s administrators for account management and compliance
With regulatory authorities if required by law
All sharing respects your institution’s selected privacy tier and contractual terms.
5. Your Rights
Depending on your location and institution policy, you may have the right to:
Access, export, or correct your personal data
Request deletion or restriction of data, subject to legal and contractual obligations
Object to certain data processing activities
Please contact your institution’s administrator or email info@tekuwami.com.et to exercise these rights.
6. Policy Updates
We may update this Privacy Policy from time to time. Institutions will be notified of any material changes by email at least 30 days before changes take effect, or via a platform notice. Continued use after the effective date means acceptance of the new policy.
7. Contact Us
For privacy questions or requests, contact: Tekuwami Privacy Team
Aries Finance and Management PLC
Email: info@tekuwami.com.et
Address: Addis Ababa, Ethiopia
Disclaimer
By default, Tekuwami stores and manages all institutional data. For institutions with a special self-hosting agreement, data storage and security are the sole responsibility of the institution.